Synter Resource Group is North America’s largest Business Process Outsourcing (BPO) firm dedicated to the transportation and logistics industry. Since it was founded in 2002, Synter has steadily grown as a trusted resource for a high-profile clientele, comprised of North America’s leading companies in various modes of transportation.
Since its founding, Synter Resource Group has transformed from a collections company to a complete third-party provider of business process services for the transportation industry. Synter cofounder Mike Daugherty credits the switch to an “aha” moment that occurred early in the company’s history: instead of simply trying to collect past-due bills, what if the team could get at the root of the problem and prevent incorrect or delayed billing in the first place?
Ever since then, Mike and the Synter team have worked to seamlessly manage all of the back-office processes that their clients need for maximum productivity, efficiency, and customer satisfaction. The talented staff at Synter Resource Group has professionally managed the back-office needs of over thirty blue chip companies, enhancing the transportation and logistics industry starting in 2002. Now that Synter has been able to handle such an impressive portfolio of clients, they have taken their services to the next level, scaling their services and adding additional product and service lines into their structure. Now, they offer freight brokers and trucking companies BPO services to meet their goals and objectives in a highly efficient and cost-effective manner.
Handling dozens of crucial back-office process solutions
Average cost savings of 20% to 40% per project
Saving clients millions of dollars
Whether Synter is providing top-notch customer sales and onboarding, vetting and onboarding new carriers, or reducing operating costs, one thing is guaranteed: the company has all the behind-the-scenes work covered, so that clients can focus on their core competencies for top line revenue growth.
Synter Resource Group has created a one-of-a-kind business environment based on a few foundational values. These values have made us the BPO company of choice for dozens of national and international clients in the transportation and logistics industry. We believe in providing exceptional service on all fronts — not just for our clients, but for our staff, too.
From tuition reimbursement to quarterly cookouts to daily fresh fruit, we’ve infused our company culture with tons of perks that help our employees thrive, both in terms of big-picture professional growth and daily pick-me-ups that remind each and every team member that they are a valued part of what we do.
Synter Resource Group made the list of “INC 5000’s Fastest Growing Small Businesses” in 2012. We were also nominated for the South Carolina Top Workplaces 2017 program. This blog will focus on the business insights we’ve culled over the past 15 years.